Our design practice

Service design is an emerging space at Transpire, a design and tech consultancy that is helping weave humanity into technology. Our team of UX designers currently do service design activities and we are now looking for someone to help build on this foundation.


What’s unique about this role?

As a senior service designer you will work with the director of design to develop new service design packages and tools. We’ve made a start, so you won’t be starting from scratch. We’ve built a pretty nifty journey mapping tool and are looking to build more.

You will get the chance to work alongside our UX designers to help implement your plans and recommendations. You will a critical part of the projects from inception to delivery.

This role will report directly to the director of design. Your success will be measured by the creation of new service design packages and maintaining our high client satisfaction.


Our work

We have a great pipeline of work coming up, our business development team will bring you into the early conversations to help shape proposals. In the last 12 months, Transpire has delivered web and mobile apps, design sprints, product reviews and journey mapping for clients in public health, telecommunications, property, scientific research, transportation, hospitality and banking.


The benefits

  • A truly flexible work style (home, office, or hybrid of the two)
  • Full or part time
  • Annual $1,000 tech allowance to purchase the latest technology and $1,500 development and training allowance


We’d like to hear your thoughts

If you are frustrated by your current role, here’s your opportunity to tell us how to do it better. In 300 words or less, we’d like to know what great service design looks like? 



Only candidates with rights to work in Australia will be accepted.

No agency candidates will be accepted at this time.